Shipping Policy:
Shipping charges for Dynasys are FOB plus a small handling fee and can be charged to your UPS (Overnight, Second Day Air, Three Day, Ground)
or FedEx (Next Day Morning, Next Day, Economy) account. Otherwise, shipping is charged to your account or to the
credit card that the order was placed with.
Orders placed before 3:00pm EST will usually ship the same day. Printers and printer consumables are expensive to
ship overnight and second day services. We can ship partial orders overnight to help cut shipping costs.
Return Policy:
Texas Instruments RFID Products are not returnable for refund or credit. All TI-RFID orders are considered non-cancellable and non-returnable.
All products that are defective may be exchanged or returned for credit and must be returned within thirty (30) days from the date of purchase. All returns and exchanges must have an RMA (Returned Merchandise Authorization) number. There may be a restocking fee of up to 30% for products returned, depending on the
condition of the product. The Customer is responsible for return shipping costs.
Return Procedure:
Contact Dynasys customer service department at (727) 443-6600 and request an RMA number. Please have your customer ID number and Dynasys part
number ready. RMA numbers are valid for 30 days. You must include mfg's orignial packaging, both inside and outside. All returns must be complete with all manuals, cables,
warranty cards, static bags, etc., just as the product was received. The product must be clean and without usage marks of any kind. Please do not write on the box. There
will be a re-box fee if the box is not returned in resaleable condition.
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